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Payment Options

Physiotherapy is covered under the ancillary cover of your private health insurance, we offer a range of payment options.

HICAPS – fast claims on the spot!

On the spot processing is available through hicaps for most health funds so you only need to pay the gap. Your gap payment can be made through one of the following payment options:

  • Cash
  • Cheque
  • Credit Card

PhysioXtra Payment Options

Payment is required at the time of consultation. For cancellations of less than 3 hours notice a cancellation fee will be applied.

Veteran’s Affairs

Veteran Affairs require gold card or white card for specific conditions plus referral.


WorkCover claims are billed directly to WorkCover. Copies of paperwork are required to place on file.

Compulsory Third Party

Compulsory Third Party claims are billed directly to the insurer after the claim has been accepted.


Patients with complex and chronic conditions may be covered by medicare for up to 5 physiotherapy consultations. Patients must be referred by their GP and require an Enhanced Primary Care Plan and paperwork to be brought to the initial consultation.